Privacy policy

Privacy Policy

Last Updated: November 14, 2025

This Privacy Policy explains how Cy City International Private Limited and Cy City Inc. (“Cy City”, “we”, “our”, “us”) collect, store, use, and protect personal and non-personal information when you access our website, platforms, applications, or services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following categories of data:

A. Personal Information

  • Name
  • Email address
  • Phone number
  • Business information you provide
  • Account details (if applicable)

B. Automatically Collected Data

  • IP address and geolocation approximations
  • Device type, browser type, operating system
  • Session logs, diagnostic logs, crash reports
  • Clickstream data, user behavior analytics, heatmaps
  • Cookies and tracking technologies (see Cookies Policy)

C. Technical & Quantum-Compliance Data

  • Security logs
  • Cryptographic keys generated or used by quantum-related tools
  • Compliance-relevant metadata for export-control evaluations

2. How We Use Your Information

Your information may be used for:

  • Improving performance, analytics, and cybersecurity
  • Responding to inquiries or customer support requests
  • Enhancing our AI, cloud, and quantum technologies
  • Compliance with legal and regulatory frameworks
  • Research and development of new digital and quantum solutions
  • Marketing (only when legally permitted and with opt-out options)

3. Legal Basis for Processing (GDPR)

For users in the EU/EEA, data is processed under one or more of the following:

  • Performance of a contract
  • Legitimate interests
  • Legal compliance
  • Explicit consent (for cookies, marketing, and certain analytics)

4. Sharing & Disclosure

We do NOT sell personal data. We may share data with:

  • Authorized employees or contractors
  • Cloud providers, IT vendors, or analytics partners
  • Regulatory bodies (only when required by law)
  • Quantum research partners (in compliance with export laws and NDAs)

5. Data Storage & Security

We implement ISO-aligned security frameworks, encryption protocols, and quantum-safe methods wherever applicable. Data may be stored in secure servers located in India, the USA, or other compliant jurisdictions.

6. International Data Transfers

Transfers outside your region follow approved legal frameworks, such as Standard Contractual Clauses (SCCs), adequacy decisions, or equivalent safeguards.

7. Data Retention

We retain data only as long as necessary for operational, legal, research, and security purposes.

8. Your Rights

Depending on your location, you may have rights to:

  • Access or obtain a copy of your data
  • Request correction or deletion
  • Object to processing or withdraw consent
  • Data portability
  • Lodge a complaint with your regulatory authority

9. Children’s Privacy

Our services are not intended for individuals under 18 unless supervised by a legal guardian.

10. Updates to This Policy

We may revise this Privacy Policy at any time. Continued use of our services indicates acceptance.

11. Contact Us

For privacy-related inquiries:
info@cycity.space